Your privacy matters to us. This Privacy Policy explains exactly what personal data phcast collects, why we collect it, how we use and protect it, and what rights you have as a player based in the Philippines. Please read this carefully before using the phcast platform.
A plain-language overview of our core privacy commitments. Full legal details are in the policy below.
phcast collects personal data that is strictly necessary to operate your account, verify your identity, process payments, and comply with Philippine gaming regulations. We do not collect data for its own sake – every data point has a clear, documented purpose.
phcast uses industry-standard encryption (TLS/SSL) for all data in transit and AES-256 encryption for sensitive data at rest. Our systems are regularly audited and tested. Access to personal data is restricted to authorised phcast personnel on a strict need-to-know basis.
phcast does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Data shared with third parties is limited to what is necessary for payment processing, identity verification, and regulatory compliance.
As a phcast player, you have the right to access, correct, and request deletion of your personal data, subject to our legal retention obligations. You can also object to certain types of processing and withdraw consent where consent is the legal basis for processing.
phcast does not store full payment card numbers or GCash PINs. Payment transactions are processed through certified payment gateways that comply with applicable security standards. Your financial data is handled with the highest level of care and protection.
phcast uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse platform performance. You can manage your cookie preferences at any time through your browser settings. We do not use cookies to track your activity on third-party websites.
This Privacy Policy ("Policy") describes how phcast ("phcast", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "Player", "User") who access or use the phcast online gaming platform at https://phcast.app ("Platform"), including all associated services, features, and content.
phcast is committed to protecting your privacy and handling your personal data in a transparent, lawful, and responsible manner. This Policy is intended to give you a clear understanding of our data practices so that you can make informed decisions about your use of the Platform.
By registering an account on the Platform or otherwise using our services, you acknowledge that you have read and understood this Policy. If you do not agree with any part of this Policy, you should not use the Platform.
This Policy should be read together with our Terms & Conditions, which govern your use of the Platform generally.
phcast is the operator of the online gaming platform accessible at https://phcast.app, providing casino games, slots, bingo, and related gaming services to eligible players in the Philippines. phcast operates within the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR).
For the purposes of this Policy, phcast is the data controller responsible for your personal data. This means we determine the purposes and means by which your personal data is processed.
If you have any questions about how phcast handles your personal data, you can contact us at the details provided in Section 16 of this Policy.
phcast collects the following categories of personal data:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number, nationality | Account registration, age and identity verification (KYC) |
| Contact Data | Email address, mobile number, residential address | Account communications, support, regulatory notices |
| Financial Data | GCash number, bank account details (BPI, BDO, Metrobank), transaction history | Processing deposits and withdrawals, fraud prevention |
| Gaming Data | Game history, wager amounts, win/loss records, session duration, bonus usage | Platform operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Security, fraud detection, platform optimisation |
| Usage Data | Pages visited, features used, click patterns, session duration | Platform improvement, user experience optimisation |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support, quality assurance, dispute resolution |
phcast collects personal data through the following means:
phcast processes your personal data on the following legal bases:
phcast uses your personal data for the following purposes:
phcast does not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
All third parties with whom phcast shares personal data are required to handle that data in accordance with applicable privacy laws and our data protection standards. phcast remains responsible for ensuring that any third-party processing of your data is conducted lawfully and securely.
phcast uses cookies and similar technologies (such as web beacons and local storage) to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform. We use the following types of cookies:
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform, including your ability to stay logged in to your phcast account. phcast does not use cookies to track your activity on third-party websites.
phcast retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:
Where personal data is no longer required for any lawful purpose, phcast will securely delete or anonymise it in accordance with our data destruction procedures.
phcast implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
While phcast takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, phcast will notify you and the relevant authorities in accordance with applicable law.
You are responsible for maintaining the security of your phcast account credentials. phcast will never ask for your password via email, live chat, or telephone. If you suspect that your account has been compromised, contact phcast support immediately.
As a phcast player, you have the following rights in relation to your personal data, subject to applicable legal limitations:
To exercise any of these rights, please contact phcast support using the details in Section 16. phcast will respond to all valid requests within thirty (30) days. We may need to verify your identity before processing your request.
The phcast Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. phcast does not knowingly collect personal data from persons under the age of 21.
If phcast becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the phcast Platform, please contact us immediately using the details in Section 16.
phcast employs age verification procedures during account registration to prevent access by minors. These procedures include the collection and verification of government-issued identity documents confirming date of birth.
phcast primarily processes and stores personal data within the Philippines. In some cases, personal data may be transferred to and processed in countries outside the Philippines, for example where we use cloud infrastructure or third-party service providers located in other jurisdictions.
Where personal data is transferred outside the Philippines, phcast ensures that appropriate safeguards are in place to protect your data, including contractual protections with the receiving party that require them to handle your data to a standard equivalent to that required under Philippine law.
By using the phcast Platform, you acknowledge and consent to the transfer of your personal data as described in this section.
The phcast Platform may contain links to third-party websites or services. This Policy applies only to the phcast Platform and does not cover the privacy practices of any third-party websites. phcast is not responsible for the content or privacy practices of any third-party sites, and we encourage you to review the privacy policies of any third-party sites you visit.
phcast reserves the right to update or amend this Privacy Policy at any time. Where changes are material, phcast will provide reasonable notice by posting a prominent notice on the Platform or by sending an email to the address registered on your account prior to the changes taking effect.
The "Effective Date" at the top of this page indicates when the current version of this Policy was last updated. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how phcast protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way phcast handles your personal data, please contact our support team:
phcast aims to respond to all privacy-related enquiries within thirty (30) days. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC), the regulatory body responsible for enforcing the Data Privacy Act of 2012 (Republic Act No. 10173).
phcast takes all privacy complaints seriously and will work with you in good faith to resolve any concerns about the handling of your personal data.
Your data is safe with us. Join thousands of Filipino players who trust phcast for a secure, fair, and exciting online gaming experience. Fast GCash payouts, 500+ games, and 24/7 support. 21+ only.
By joining phcast you confirm you are aged 21 or above and agree to our Privacy Policy and Terms & Conditions.